Amenities in Juneau, Alaska
It’s always good to familiarize yourself with new surroundings. Maximize your time in a spot packed with places to see, activities and excursions to enjoy, and food on which to dine. Know where the local amenities in Juneau are: the public restrooms; where to meet your tour bus; the nearest ATM; and other useful amenities during your stay.
Map of downtown Juneau
Map of the downtown amenities in Juneau (Courtesy of traveljuneau.com).
The meeting point for the tours
Whether you lay anchor at Franklin Dock (closer to downtown Juneau), AJ Dock (a little farther out from downtown), the Cruise Terminal and Tramway (adjacent to one another), or the Steam Ship Dock, all of our tours start at the same meeting point. The tours begin by checking in with our dock representatives under the overhead cables, just in front of the Goldbelt Mount Roberts Tramway. Our staff will be holding a Juneau Tours and Whale Watch sign, wearing a bright blue hat bearing the company logo.
The Mount Roberts Tramway is located downtown, right in the middle of the cruise ship docks, you can’t miss it. Most ships dock to unload passengers within easy walking distance to our meeting place, bar the exception of one port. That one is about a mile away where you can take a cruise supplied shuttle bus from that port, which will deposit you in front of the Mount Roberts Tramway. Easy! If you tender in, that is, lay anchor out in the channel, your cruise ship will provide a smaller boat and transport you to the Tramway Terminal, next to Mount Roberts Tramway.
The meeting point for our tours: below the Mt. Roberts tramway: just look for our people in blue caps!
Local amenities in Juneau, Alaska:
Juneau Visitor Center
Juneau’s visitor information centers are staffed by a friendly, dedicated group of local volunteers. Seasonal information centers are located along the waterfront. Visitor information can also be found at the airport and the Auke Bay Ferry Terminal.
Public restrooms
There are public toilets at the cruise terminal, any of the public libraries, City Hall, and the Alaska State Museum.
Ask a question to any of our dock or sales reps, they’re always happy to help.
Getting around
Public transportation is available in Juneau via Capital Transit (907) 789-6901. Schedules can be found at all visitor information centers. The public bus will NOT, however, take you to the Mendenhall Glacier: you’ll just need to book a Glacier tour shuttle when you wish to visit.
Don, one of our glacier shuttle bus drivers/tour guides!
Post offices
Kindred Post: 145 S Franklin St, Juneau, AK 99801. Phone: (907) 523 5053.
Downtown: 709 W 9th St, Juneau, AK 99801. Phone: (907) 586 7987.
Douglas Island: 804 3rd St, Juneau, AK 99824. Phone: (907) 364 2445.
Mendenhall: 9491 Vintage Blvd, Juneau, AK 99801. Phone: (907) 789 0934.
Auke Bay: 11899 Glacier Hwy, Juneau, AK 99801. Phone: (907) 789 0680.
Map of ATMs in Juneau (courtesy of cruiseportinsider.com).
Banks and ATMs
ATM machines in Juneau can be found at the bank branches, select hotels, at the Mount Roberts Tram lobby and in the Centennial Hall convention center near the Cruise Ship docks. Bank branches with ATM machines can be found at the following locations (where the currency is the U.S. dollar):
Wells Fargo: Wells Fargo has several offices in Juneau; the branch closest to the Cruise Terminal is located at 123 Seward Street. Phone: (907) 586 3324.
First National Bank of Alaska: This Alaska-based bank has an office and ATM at 840 West 10th Street. Phone: (907) 586 5400.
Key Bank: This Alaska-based bank has an office and ATM located at 605 West Willoughby Avenue, which is located a few blocks from the Cruise Ship docks. Phone: (907)586 8001.
Northrim Bank: This Alaska-based bank has an office and ATM located at 301 North Franklin Street, which is located a few blocks from the Cruise Ship docks. They’ve also got an ATM at Merchant’s Wharf, located at 2 Marine Way. Phone: (907) 586 1010.
Map of the Wi-Fi Hotspots (courtesy of cruiseportinsider.com).
Wi-Fi Hotspots in Juneau
You can find internet access in Juneau at the following locales:
The Juneau Public Library
Located at 292 Marine Way adjacent to the Cruise Ship Docks, offers free Wi-Fi internet access. The library is open from 11:00 am to 8:00 pm Monday through Thursday, and from noon to 5:00 pm on Friday through Sunday.
The Heritage Coffee Company
Serves a selection of espresso drinks, fresh roasted coffee by the cup, pastries, snacks, light lunches and Juneau-made gelato along with Wi-Fi at their three downtown Juneau locations: 130 Front Street; Phone: (907) 586-1087; 124 N. Franklin Street, at the Westmark Baranof Hotel; and 230 S. Franklin Street; Phone: (907) 463-4600.
The Alaskan Hotel & Bar
Established in 1913 and on the National Register of Historic Places, offers Juneau’s largest selection of Belgian and Craft Beers in addition to Wi-Fi in their bar. Located at 167 South Franklin Street. Phone: (907) 586-1000.
The Rookery Cafe
Offers Wi-Fi in their downtown Juneau restaurant; They offer a selection of good burgers, sandwiches, salads and soups. Located at 111 Seward Street. Phone: (907) 463-3013.
Red Dog Saloon
Offers Wi-Fi in their iconic saloon; along with beverages from the bar, they serve burgers, appetizers and pizzas. Located at 278 South Franklin Street. Phone: (907) 463-3658.
Front Street Cafe
Offers free Wi-Fi in their restaurant, which is located inside of the historic Imperial Billiards & Bar, Juneau’s oldest saloon (built in 1891). You’ve got to be age 21 or older to get in. Popular with the locals, Front Street is open for lunch and dinner, from 11:00 am until early morning. Located at 241 Front Street. Phone: (907) 586-1968.
Rockwell
Offers Wi-Fi in their popular downtown restaurant. Enjoy a selection of burgers, salads, sandwiches and Mexican food along with your data. Located at 109 South Franklin Street. Phone: (907) 463-4340.
Lemon Tree Cafe
Offers Wi-Fi in their popular Chinese/Vietnamese restaurant. Enjoy dim sum, spring rolls, dumplings, noodle soups and moon cakes while you check out your emal. Open Monday through Friday from 7:30 am to 5:30 pm. Located at 230 2nd Street; Phone: (907) 789-1368.
T.K. Maguire’s Restaurant
Offers Wi-Fi in their family-friendly restaurant, specializing in seafood and steaks. Open Sunday through Thursday from 7:00 am to 9:00 pm, and on Friday and Saturday from 7:00 am to 10:00 pm. Located at 375 Whittier Street. Phone: (907) 586-3711.
Cellular Phone and Data Services
Customers of the four major U.S. wireless carriers can expect the following levels of service in Juneau:
Cell service: Verizon’s CDMA service provides extended digital coverage to Juneau and the surrounding areas.
Data services: Verizon offers 4G LTE coverage in Juneau and the surrounding areas.
Cell service: AT&T’s GSM service covers Juneau and much of the surrounding areas.
Data services: AT&T offers 4G LTE service in Juneau and much of the surrounding areas.
Cell service: Sprint’s CDMA service in Juneau is provided through off-network roaming.
Data services: Sprint offers service in Juneau and the surrounding areas through off-network roaming. Network coverage and performance vary by device.
Cell service: T-Mobile’s GSM service is provided through a service partner.
Data services: T-Mobile offers 2G service in Juneau; there’s no access for laptop sticks, tablets, etc.
NB: If you think of any other amenities you deem important to your stay in Juneau, drop us a line–we’d love to hear from you!
